Shipping policy

Order Processing and Shipping Timeframes:

  • Order Processing: We strive to process orders within 1-3 business days, excluding weekends and holidays.
  • Standard Shipping: Standard shipping typically takes 2-5 business days. This is an estimate and delivery times may vary.
  • Expedited Shipping: We offer expedited shipping options for faster delivery. Please see rates and estimated delivery times at checkout.
  • Friday Orders: Orders placed after 12 PM PST on Friday will be processed on the following Monday.

Order Changes and Cancellations:

  • We understand that plans can change! You can modify or cancel your order up until it ships by contacting us at [email protected].
  • Please note that once your order has shipped, it cannot be modified or cancelled.

Shipping Responsibility:

  • We are responsible for your order until it is delivered to the carrier (USPS).
  • Once your order is shipped, ownership and risk of loss transfer to you.
  • We recommend selecting USPS Priority or Express shipping if you desire insurance for your package. Insurance protects against loss or damage during shipping.

Tracking and Lost Packages:

  • A tracking number will be provided with your shipment confirmation email.
  • In the unlikely event of a lost package, we recommend contacting USPS or FedEx directly using your tracking number.
  • We will assist you with any inquiries you may have regarding the shipment.

Incorrect Addresses:

  • Please double-check your shipping address before placing your order. We cannot be held responsible for delays or non-delivery due to incorrect addresses.

Expedited Shipping Options:

At checkout, you can choose from a variety of expedited shipping options to suit your needs. These options offer faster delivery times compared to standard shipping. Please see the table below for estimated delivery times and pricing for each option: