At CA Perfume and its related brands under Emra LLC, we respect your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This policy explains what data we gather, how we use it to serve you better, and the choices you have. By using our website or services, you agree to the practices described here.
CA Perfume is a brand operated by Emra LLC, located at 1237 E Warner Avenue, Santa Ana, CA 92705. We operate CA Perfume and one or two additional related brands. References to "CA," "we," "us," or "our" in this policy apply to all brands under Emra LLC.
Information you provide
When you create an account, make a purchase, or contact us, we may collect:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment information — processed securely through our payment processor. We do not store full card details.
Information collected automatically
When you browse our website, we automatically collect certain technical data including:
- IP address and device type
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Purchase behavior and browsing patterns
This data is collected through cookies, pixels, and similar tracking technologies. See the Cookies section below for more detail.
Information from social media
If you choose to log in or connect your account through Google, Facebook, Instagram, Twitter, or LinkedIn, we may receive basic profile information such as your name and email address. You control what you share through those platforms.
To process and fulfill your orders
We use your information to manage your account, process payments, arrange delivery, and send order confirmations and updates.
To personalize your experience
Your browsing and purchase history helps us show you products and content that are more relevant to you across CA Perfume and our related brands.
To improve our services
We analyze usage trends and customer behavior across our brand family to understand what's working and where we can do better. This data is used internally only and is never shared with outside third parties.
For marketing communications
CA and its related brands may use your email address, phone number, and social media identifiers to send you marketing messages including special offers, new arrivals, and promotions. This includes:
- Email newsletters and promotions
- SMS/text message marketing — standard message and data rates may apply
- Targeted ads on social media platforms such as Facebook and Instagram
You can opt out of marketing communications at any time by clicking "unsubscribe" in any email, replying STOP to any SMS, or contacting us directly. Opting out will not affect transactional messages related to your orders.
To respond to your inquiries
When you contact us with a question, complaint, or request, we use your information to respond and resolve the matter promptly.
For legal and security purposes
We may use your information to detect fraud, comply with legal obligations, and protect the rights and safety of our customers and our business.
We use cookies and similar tracking technologies to enhance your experience and gather analytics data.
Essential cookies
Session · Required
Required for the site to function — login, cart, and checkout. Cannot be disabled without affecting functionality.
Analytics cookies
Persistent · Google Analytics
Helps us understand how visitors use our site so we can improve page performance, navigation, and content.
Marketing cookies
Persistent · Meta Pixel
Measures ad effectiveness and enables relevant ads on social media. May link site interactions to your social profiles.
Preference cookies
Persistent · Us
Remembers your settings and choices such as language preference and login details between visits.
You can control cookie preferences through your browser settings at any time. Disabling certain cookies may affect how the site functions.
We do not sell your personal information. We do not share your data with outside third parties for their own marketing purposes.
Your information is shared only in these limited circumstances:
Within our brand family
CA Perfume and its related brands under Emra LLC share usage and tracking data internally to improve your experience across our services. All brands operate under this same Privacy Policy.
With payment processors
We use trusted third-party payment processors to handle transactions securely. These processors receive only the information necessary to complete your payment and are bound by strict data protection obligations.
With analytics providers
Tools such as Google Analytics and Meta Pixel receive anonymized or aggregated data to help us understand site performance and advertising effectiveness. These providers have their own privacy policies governing how they handle this data.
When required by law
We may disclose your information if required to do so by a court order, government authority, or applicable law, or if we believe disclosure is necessary to protect the safety of our customers or the public.
In a business transfer
If CA or Emra LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain certain data to comply with legal obligations, resolve disputes, or enforce our agreements. Usage and analytics data is generally retained for a shorter period unless needed for security or service improvement purposes.
Access
Request a copy of the personal information we hold about you.
Correct
Update or correct any inaccurate or incomplete information we have.
Delete
Request deletion of your personal data, subject to any legal obligations we may have.
Opt out
Unsubscribe from marketing communications at any time with no effect on your orders.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, sign in to your account and visit account settings, or contact us at [email protected].
We take the security of your personal information seriously and use commercially reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe your child has provided us with personal information, please contact us and we will promptly remove it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page and notify you via email or a prominent notice on our website prior to the change taking effect. We encourage you to review this policy periodically.
